Who We Are
Our website address is: https://www.mastercopysystem.com. Our phone number is 1.866.973.9934. The site is owned and operated by Master Copy Systems.
What personal data we collect and why we collect it
We collect various information about you
We collect and store information you provide through our digital properties. The information we may collect includes:
• Your name
• Email address
• Phone number
• Credit card number
We will never divulge your personal or corporate information for any reason other than to complete a quote or transaction with one of our authorized vendors. We all have strict guidelines regarding data management and secure SSL data transmission protocol including Credit Card and Paypal purchases.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our website may link to third party sites or services we don't control
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Dreamhost advanced security measures to protect your information
Keeping your private information safe from turds online is a huge priority. Our Dreamhost team of security engineers, internally known as Nightmare Labs, is leading up our efforts to make sure you have a worry-free experience.
In light of the fact that we are distributors of over 250,000 items, our guarantees vary. Standard warranties for computers, servers, copiers, printers, fax machines and projectors are all available on the manufacturers’ websites and will be clearly stated with every purchase. Guarantees on our toner and ink products vary, but all our products carry at least a one year guarantee from date of purchase. We stand behind everything we sell here at Master Copy Systems, and customer service and satisfaction are top priorities with us. In the remote event of a problem, we will always make sure that a fair solution is reached by issuing a full refund, replacement, credit or repair.
Again, being a distributor for such a large variety of items, there is no single return policy, but you can check on each manufacturers’ website for their standard return guidelines for computers, servers, copiers, printers, fax machines and projectors, and these guidelines will be clearly stated with every purchase. Toner and ink returns will generally require an RA number to be issued prior to returning merchandise. Depending on the circumstances, a fair solution will be reached by issuing a full refund, replacement, credit or repair.